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Five Ways to Improve Your Executive Protection Business in Tough Financial Times

Doc Rogers, Executive Protection Articles

To make it through rough financial times we as executive protection businessmen and women need to readjust our EP outlook with serious and committed new strategies. Don’t let worry weigh you down, get out and start building your business with these EP business tips.

1. Business of service. First and foremost we are in the customer service business and should develop a customer service attitude by placing the client first. Show your clients and prospects that they are respected, valued and are significant, that through your service and devotion you will keep them and their families safe by always acting in their best interest. When you focus on what’s right for the client and they see you are bound by a high code of ethics and customer service they will have no doubt in their minds to hire you.

2. Keep focused. Keep your mind focused, positive and strong, don’t run from tough financial times; use it as positive energy to keep goal-oriented each day and to increase your self-discipline in taking efficient action for retaining your current EP clients and attracting new ones. With the clients you do have try to increase the EP assignment volume. Let them know that you are not working only for a paycheck; you’re working because you love to do what you do.

3. Be cost-effective. Run a leaner, more cost-effective and efficient EP business; eliminate all clutter. Start conserving your cash, monitoring your cash flow, ensuring your EP business expenses and your lifestyle are in line with your accounts receivable. It should be your decision to be resilient and overcome any finical adversity in a cost-managed way.

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Assessing Publicly Available Information and Executive Protection Implications

Bruce Alexander, Featured Articles

By Bruce Alexander

In a recent Rand study entitled Freedom and Information: Assessing Publicly Available Data Regarding U.S. Transportation Infrastructure Security, Rand researchers examined how publicly available data could be exploited by a terrorists to plan and conduct  terrorist attacks.

Using a “red-team”, the researchers conceptualized a series of notional terrorist attacks using the publicly available information to plan their attacks. The research revealed two major findings. First,red-team members were able to identify
information that, with some exceptions, proved useful for planning terrorist attacks (based on six different notional attack scenarios). Second,  publicly available information which might be useful to a potential terrorist varied
across information categories.

Detailed information about specific security procedures for the targets selected by the red-team was
the most difficult to find whereas general non specific information was readily available.

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A Review of the Executive Protection International Conference

In The News, Lionel Durant

By Lionel Durant, PPS

The 29th annual Executive Protection International Conference took place this year in San Diego California. The EPIC Conference has evolved from the Executive Protection Institute’s Annual Conference which, in the past, had been limited to EPI graduates only.

The founder and leadership of the Executive Protection Institute saw fit to open the attendance to security industry professionals and graduates of other Executive Protection schools. There was an invitation extended and they were pleased to have a good number of graduates from Executive Security International graduates in attendance. ESI was well represented and the result was unprecedented networking opportunities.  I personally made some connections that have begun to pay off.

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Executive Protection Operations in Asia

Doc Rogers

By Doc Rogers

The following is a list of five Asian cities with a summary of EP operation information. Important factors weighed: 1) Airports, 2) Hospitals, 3) Roadways, 4) Safety and Security, 5) Hotels, and 6) Business.

HONG KONG
Doing EP operations in a new place is not an easy but Hong Kong is a great place, the airport; Hong Kong International is a regional hub with worldwide connections and is convenient and easy to get around with your client.  On the EP detail you will never feel out of place because Hong Kong has a mixture of Eastern as well as Western cultures.

Hong Kong medical facilities are well developed and are comparable to Western facilities operating at international standards. The roadways in Hong Kong are well maintained and the traffic flow on highways is usually very good. Street crime in Hong Kong is relatively low and limited to petty theft. There is a wide variety of five-star hotels on Hong Kong Island and Kowloon. The pace of business is rapid and hectic, but conducted professionally, formally and punctuality.

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Checklist Guidelines for Executive Protection Assignments

Doc Rogers

By Doc Rogers

This checklist is designed to cover procedures required for EP details and provide fundamental knowledge in a checklist form to organize, manage and direct EP assignments in the field for timely and effective planning.

Advance Planning

  • Budget (nothing starts without a budget, its first order of business).
  • Responsible hospital (positive contact to be made). Obtain hospital contact information (name, phone #, cell phone and email).
  • Law enforcement agency (positive contact to be made). Obtain LEO contact information (name, phone #, cell phone and email).
  • Hotel security director a critical relationship to develop (positive contact to be made). Obtain Hotel security director contact information (name, phone #, cell phone and email).
  • Security planning and management for venues and meeting with senior security personnel at each location.  Obtain contact information (name, phone #, cell phone and email).
    Comprehensive threat assessments of known and potential threats (country, city, airport, hotel, venue, etc.). This is your pre-assignment intelligence.
  • Motorcade requirements (number of vehicles, type, etc.). Find and ensure limo drivers are trained and professional.
  • Ensure adequate motorcade route plans and contingency route plans are in place. Main and alternate routes (must be run multiple times).
  • Special parking set-up in advance at airport, venues, hotels, etc.
  • Development of briefing booklets for EP agents.
  • Plan for worst-case scenarios and conduct walk throughs of evacuation routes (evacuation procedures and assigned safe havens).

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New Trends in Executive Protection: Does Size Matter?

Personal Protection Jobs

By Bruce Alexander

Brains over brawn is how Michael McCann, former Director of Security for the U.N. and now CEO of McCann Protective Services (MPS) describes the new trend for Executive Protection in his March 1st article “Brains vs. Brawn – Determining New Trends in VIP Security” (www.securitymagazine.com) McCann stresses “professionalism, experience and discretion” as the defining trends for Executive Protection.

In his article, McCann emphasizes that selecting an EP specialist on size at the expense of professionalism, may create more problems. According to McCann, good EP practices such as a threat assessment and advance work can mitigate potential problems. However that’s assuming the EP specialist has the proper training and experience to begin.

Too often celebrities pay for protection by the pound and risk hiring someone who’s first instinct is to resort to force when confronted with a potential problem because they lack the requisite training and professional expertise to consider and employ other options. McCann does caution that physical fitness is still a prerequisite but physical stature alone should not be the defining criteria.

I couldn’t agree more with Mr. McCann if I wrote the article myself. I still am amazed that celebrities would rather surround themselves by look-alikes from the WWF than professional EP specialists who have the brains, demeanor and expertise that really matters to keep someone safe.

Having physical presence helps, but all the size in the world won’t make a difference against a determined adversary who has already figured out how to defeat any advantage that size might create. Using size to confront an adversary is a reactionary response. When celebrities finally figure out that by avoiding situations where their security doesn’t depend on the size of their protector perhaps then they’ll opt for protection that doesn’t put them in that position to begin with.

I don’t want to give Mr. McCann’s article short shrift here so I encourage you to read the rest of his article. His other points are definitely worth reading.

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